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Front Desk Receptionist


  • knowledge of relevant software applications including MS Office

  • proficient in the use of email and internet

  • accurate keyboard skills

  • knowledge of office management systems and procedures

  • knowledge of administrative procedures

  • high school diploma or equivalent



  • answering and directing phone calls

  • taking and distributing messages

  • organizing and scheduling appointments

  • organizing and coordinating meetings

  • handling inquiries and incoming work requests

  • reviewing files and records to answer requests for information

  • checking and distributing documents and correspondence

  • receiving, sorting, and distributing incoming mail

  • compiling records of office activities

  • photocopying, scanning, and faxing

  • sending emails

  • preparing and sending outgoing mailings and packages

  • typing documents and correspondence

  • checking and entering data

  • updating and maintaining databases

  • keeping office area neat and tidy​


  • organizational and planning

  • time management skills and the ability to prioritize work

  • data management

  • attention to detail and accuracy

  • problem-solving

  • adaptability

  • customer service orientation

  • team work

  • communication skills - verbal and written

  • confidentiality

This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, efforts, or working conditions associated with the position. While it is intended to be an accurate reflection of the job requirements, the CILNCP reserves the right to modify, add or remove duties and to assign other duties as necessary.


* Reasonable accommodations will be made for people with disabilities.


Roads to Freedom Center for Independent Living (RTFCIL) is an equal opportunity organization that has procedures in place to ensure equal access and fair treatment to all individuals. RTFCIL complies with all applicable civil rights laws (city, state, and federal). Programs, services, and personnel issues are administered without regard to disability, race, creed, color, religion, age, sex, sexual orientation, national origin, marital, or veteran status. RTFCIL is committed to affirmative action to ensure that individuals with disabilities, particularly those who are members of traditionally under-represented groups, receive full access to Roads to Freedom Center for Independent Living./AFFIRMATIVE ACTION

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